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Call us for all your car needs! 407-682-5755

PRIVACY POLICY

This privacy policy sets out how General Auto Repair uses and protects any information that you give General Auto Repair when you use this website. General Auto Repair is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. General Auto Repair may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10/21/2016. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

ASSOCIATIONS

  • ACDelco
  • ASE (Automotive Service Excellence)
  • Federated Auto Parts
  • IDENTIFIX
  • Mitchell1
  • Car Care Aware

Testimonials

  • Rich has done a great job on all my vehicles over the last 10 years. Trusted and does honest work.
    -James P.

  • I've brought my truck in a few times, all for different reasons (brakes, cooling system, transmission, and standard maintenance). These guys know what they're doing and they get it done fast! General Auto is the only place I trust for auto repairs.
    -Jeff L.

  • Very practical, great service, great follow through, great prices.
    -Brian

  • General Auto Repair has done outstanding work for me for years. I have brought a number of vehicles there and they always provide great service and a full explanation of what needs to be done and what I can wait on before going to the expense to fix it. They are efficient, timely, cost-effective, trustworthy, and super helpful. I brought my son's 15-year-old Tacoma in before he drove it cross country to ensure everything was working and ready for the trip. They went out of their way to work with my timing, the repairs/maintenance was what I expected, and they were super informative. I had family member's vehicle that had been neglected so I called General and they had the vehicle towed then repaired at a very reasonable rate. They took a difficult situation and handled it for me. I highly recommend them.
    -Leslie C.

  • Very professional and prices are always reasonable. From my first visit, I could tell that they would not be trying to take advantage of me and it shows that they invest in their loyal customers, I take both of my cars to get repairs and oil changes for three years. I have never had one complaint.
    -Caleb

  • Honest advice, fair prices, excellent service is what comes to mind regarding this shop. We have been customers for a couple of years and extremely happy with the work performed on our cars.
    -James S.

  • Let me just say this, finding a good honest mechanic is probably one of the most valuable things to have in life. Rich and the boys at general auto are exactly that. They do fantastic work with the most reasonable honest cost. I live over 35 miles away from the shop and wouldn't think twice driving there to have work done to my car. Do yourself a favor and don't waste any time taking your car anywhere else. I don't ever write reviews but I just had to this time!
    -Ryan

  • Skilled and honest mechanics who give good prices on general repairs and maintenance on my car. I'm easily a customer for life.
    -Jeff T.

  • Had a small problem with my bumper and got recommended to General Auto Repair. Took my car in and they fixed it within 20 minutes. The owner was more than helpful and nice. Definitely will be going back with any problems I have and will recommend to others!
    -Brittany

  • Great service friendly and fast never disappointed.
    -Marie

  • We've always had good service at General Auto. They do a great job diagnosing the problem and performing the repairs. They don't recommend parts that we don't need!
    -Marc

  • Rich and his team are terrific. I highly recommend them!
    -Kent

  • General Auto Repair is very reliable, honest, and knowledgable. I trust their team to take care of all my auto repair needs.
    -Nick

  • I have know Rich V. for many years and consider him to be a very trustworthy person and a good mechanic.
    -Ben

  • Was able to take me on short notice and fixed the issue completely. Thank you!
    -Clair

  • Always excellent work and service!
    -Sue

  • Rich and his team have earned my loyalty and business! I trust him not only to do quality work but to be honest and concerned for my needs.
    -John

  • AC repaired and working better than ever. Very grateful for the honest assessment of problems and pleasant customer service. I will be back next time my vehicle needs service.
    -Linda

  • I have been with Rich for 30 years. He is very aware that I need my truck for my lawn service and will have it back to me asap. Last month I got in my truck at 8 in the morning and it was shaking like crazy. Spur of the moment call, he had it back to me by one. My vehicles are always repaired because he gets in and test drives and makes sure. And he has no problem with bringing it back if I am not satisfied. I only have 4 cars in my family and trust Rich and his mechanics with all of them. Sometimes in life you just have to trust somebody. Your mechanic would be a good person to trust.
    -Ray

  • I have been going to General Auto for about 18 years and have always been treated with respect and honest evaluations. I have both my company vehicles and personal vehicles serviced here because I know that Rich and his crew are fair and honest. It may not always be the cheapest in town but I'll pay more for the quality, honesty and respect I get as a customer before going anywhere else!
    -Robert

  • Always friendly and helpful. No one I trust more with my car.
    -Janette

  • We have always had excellent repair service at General Auto and in a timely and convenient manner. Rich and his staff are professional and courteous. We highly recommend this auto repair shop.
    -Robert

  • My brakes failed and they took me right in and got me back on the road. Rich arranged a rental car and the staff was great.
    -Kirt